1. Introduction

Max Health Network ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maxhhc.com, use our services, or interact with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out our contact or consultation request forms
• Call our office or communicate with us via email
• Apply for employment or caregiver positions
• Sign up for our newsletter or informational resources
• Use our Care Assessment Tool

This information may include your name, email address, phone number, home address, care needs, insurance information, and any other details you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule consultations and coordinate home care services
• Match you with appropriate caregivers
• Process employment applications
• Improve our website, services, and user experience
• Send relevant communications about our services (with your consent)
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and delivering services (e.g., email hosting, IT support)
• Care Coordination: With assigned caregivers and care coordinators as necessary to provide your requested services
• Legal Requirements: When required by law, court order, or government regulation
• Safety: To protect the safety, rights, or property of Max Health Network, our clients, employees, or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Max Health Network
• 1701 Bloomingdale Rd, 2nd Floor, Glendale Heights, IL 60139
• Phone: (847) 620-9383
• Email: info@maxhhc.com